We Accept Health Insurance coverages

Frequently Asked Questions

Insurance

Hair Due to Chemotherapy
Kidney Related Hair lLoss
Hair Loss Caused by Cancer
Alopecia
Radiation Related Hair Loss
Hair Loss Due to Thyroid Problems
Medical Hair Loss Due to Life and Environmental Changes, Thinning and/or Balding, Genetics, Stress, Aging, Reaction to Medical Illness

The Steps You Should Take

Contact the benefits department for your health insurance and ask:

Does your policy cover a cranial prosthesis?
If it does, what type of prosthesis is covered (I.e. human hair wigs, synthetic wigs, etc.)
How much of the cost do they cover?
What specific terminology for a wig should the prescription contain?
Is there required documentation they need to submit your claim? What is it?

Note: When reviewing your insurance policy and you don’t see cranial prosthesis listed, it doesn’t necessarily mean you don’t have coverage. We strongly recommend that you call your health insurance company and get pre-authorization.

NEXT:

Get a prescription for a “cranial prosthesis” from your doctor. Make sure that’s the correct terminology required by your health insurance provider. Also, include procedure code A9282. It’s important that the prescription does not say “wig”. Because a wig is considered a fashion item, it is not medically necessary. The procedure code/number on your cranial prosthesis prescription is used to submit your insurance claim.
Add a personal touch. By having your doctor write a letter, you become more human, and not just a claimant. In the letter, your doctor can explain hair loss and its devastating effects on a recipient. Also, he/she can state that your prosthesis is not for cosmetic reasons, but for your emotional well-being.
Make sure you keep copies of all your invoices and documentation from your doctor for tax exemption purposes. Don’t forget to consult with your tax advisor regarding tax deductible items and medical bills.

Cranial Prothesis Unit

About Mz.keke’s Hair Replacement/Cranial Prothesis

Health insurance

Hair Replacement & Cranial Prosthesis Insurance FAQ

1. What is a cranial prosthesis?

A cranial prosthesis is a custom hair system or medical wig designed for individuals experiencing hair loss due to medical conditions such as alopecia, chemotherapy, lupus, or other diagnoses. It is considered a medical necessity, not a cosmetic accessory.

2. Will my health insurance cover a cranial prosthesis?

Many insurance companies provide coverage when a cranial prosthesis is prescribed by a physician for medical hair loss. Coverage depends on your plan and medical necessity documentation.

3. What documentation do I need for insurance reimbursement?

You’ll typically need:

A prescription from your doctor stating “cranial prosthesis” (not “wig”).
A diagnosis code related to your medical condition.
An itemized invoice from the provider (with the correct medical terminology).
Sometimes, a letter of medical necessity.

4. What diagnosis qualifies for coverage?

Common qualifying diagnoses include:

Alopecia Areata or Totalis
Chemotherapy or radiation-related hair loss
Trichotillomania (when deemed medically necessary)
Lupus, thyroid disease, or other autoimmune disorders

5. How much does insurance usually cover?

Coverage amounts vary. Some policies cover the full cost, while others set a limit (e.g., $300–$1,000 per prosthesis). It is best to call your insurance provider for exact details.

6. How do I file an insurance claim?

Obtain your doctor’s prescription.
Submit the itemized invoice from our clinic/salon.
Attach supporting documents (diagnosis, letter of medical necessity if required).
Send all documents to your insurance company’s claims department.

7. What if my insurance denies the claim?

If denied, you can appeal the decision. We will assist with providing revised invoices, letters, or supporting documents to strengthen your case. Many clients successfully obtain coverage after an appeal.

8. How often can I get a cranial prosthesis under insurance?

This depends on your policy. Some plans allow one per year, while others allow one every two years. Always confirm with your provider.

9. Can Medicare or Medicaid cover a cranial prosthesis?

Medicare does not currently cover cranial prostheses.
Medicaid coverage varies by state. You’ll need to check your state’s guidelines.

10. Can I pay out-of-pocket and get reimbursed later?

Yes. Many clients purchase their cranial prosthesis upfront and then file for reimbursement. Keep all receipts, invoices, and prescriptions.

11. Why should I choose your clinic for my cranial prosthesis?

We are specialists in medical hair replacement. We provide:

Insurance-ready documentation.
Private consultations for sensitive hair loss needs.
Custom fitting, styling, and natural-looking results.
Ongoing support for maintenance and insurance appeals.

Our Services & what to expect

What to Expect at Your Appointment

Mz Keke’s Anointed Hands Salon & Hair Replacement Clinic

Whether you’re coming in for your first consultation or to have your custom hair replacement system installed, we want you to feel informed and supported every step of the way. Here’s what you can expect during your visit:

1. Warm Welcome & Private Consultation

You’ll be greeted by our professional team and escorted to a private consultation area for comfort and confidentiality.
We’ll discuss your hair loss concerns, lifestyle, and goals to determine the best hair replacement option for you.
A scalp and hair analysis may be performed to assess your needs.
We’ll answer all of your questions regarding styles, colors, textures, maintenance, and insurance coverage if applicable.

2. Personalized Treatment Plan

Based on your consultation, we’ll design a custom hair replacement plan tailored to your condition and preferences.
If you’re using insurance, we’ll guide you on the paperwork and provide the proper terminology (e.g., “cranial prosthesis”) for claims.
Together, we’ll select the best hair system for a natural, undetectable result.

3. Fitting & Customization

Measurements of your head and hairline are taken to ensure a flawless, secure fit.
We’ll customize your system by cutting, coloring, or texturizing to blend seamlessly with your natural hair or desired look.
Adhesive or integration methods will be explained so you understand the comfort and durability of your system.

4. Installation & Styling

Your hair replacement system is carefully applied using professional techniques for a secure, natural finish.
Our stylists will blend, cut, and style your system so it looks and feels like your own hair.
You’ll see the transformation immediately—most clients describe this as a confidence-boosting moment!

5. Education & Aftercare Guidance

We’ll walk you through daily care, maintenance, and styling tips.
You’ll learn when and how to schedule follow-up visits for adjustments, cleaning, or reinstallations.
You’ll leave with recommended products and written aftercare instructions for at-home support.

6. Follow-Up & Continued Support

We encourage regular check-ins to keep your system looking fresh and natural.
Our team is available to answer questions, assist with insurance resubmissions, or provide touch-ups and replacements as needed.

✨ At Mz Keke’s Anointed Hands Salon & Hair Replacement Clinic, your privacy, comfort, and confidence are our top priority. Every appointment is designed to restore not only your hair, but also your self-esteem.